Hotel Talent NYC is seeking an experienced Front Desk Agent who will assist in adequately executing Guest Satisfaction and service standards.
Ensuring hotel guests receive hospitable and responsive service during their stay ensures guest satisfaction and loyalty.
Perks
Health Benefits, Vacation time, Wellness days, Manager Development Program, Tuition Reimbursements, Transit Benefits
Are you.
.
.
*FUN* THOUGHTFUL* SPIRITED*HARDWORKING*COMMUNICATIVE*TEAM ORIENTED*FRIENDLY*HELPFUL* .
.
.
We are looking for new friends to join our Moxy Hotel crew.
Our TEAM culture encourages professional growth and development.
Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the exclusive brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy.
As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day.
Professional Development Path:
Front Office Supervisor * Assistant Front Office Manger * Front Office Manager
As a Front Desk Agent, you will:
Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
Welcome and serve guests in person and over the phone every day.
Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.
Fundamentals To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.
You will regularly use a computer and different software.
This position requires continuous movement; occasionally, you will have to lift or move up to 20 pounds.
Rate of Pay:
* For applicants who will be working in NYC, the anticipated compensation range for the position is $19.
00 to $20.
00 per hour.
The hourly rate offered to a successful candidate will depend on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, etc.
Whatsapp
