Nios is seeking a full-time Front Desk Representative.
Nios is a leading electrolysis permanent hair removal center with two locations in Columbus Circle (Manhattan) and Barclay's Center (Downtown Brooklyn).
Nios goes beyond your expectations and NY State regulations.
You will be hard-pressed to find equivalent service in NYC.
Our office culture is friendly, organized, attentive to customer care, and, occasionally, quirky :)
To apply include:
A brief cover letter/email introducing yourself.
Updated resume with personal email address and phone number.
Essential Duties/Responsibilities
Customer Service: Be the face of Nios by greeting clients, answering calls, responding to client questions, scheduling appointments, responding to emails, verifying and facilitating insurance authorizations and billing clients.
Office Admin: Manage inventory, schedule staff, perform light cleaning duties (~5 minutes a day).
Possibly social media management.
About You - The ideal candidate:
Is great with clients, in person and on the phone - hopefully you have that "magic touch.
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Is trustworthy, confidential, professional, and personable.
Has proficiency in both written and verbal English (including grammar) and outstanding verbal and written communication skills.
Is cheery (+ sense of humor a plus).
Is organized, can handle multi-tasking, and doesn't get ruffled easily - it does get busy here!
Is able to work 5 days a week (9am-6pm or 11am-8pm depending on the day) including one weekend day.
Can rotate, when needed, between both spas (Manhattan & Brooklyn).
Experience with customer service.
Preferably has experience with spa software, or experience in a Medical Office.
Can commit for at least one year.
Compensation and Benefits
- Paid Time Off
- Health, Dental and Vision insurance (60% coverage after 90 days)
- Commuter Benefits
- $300 worth of free cosmetics
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