Calling Agent (Fuzhou and Cantonese)

Responsibilities: - Call for patient to follow up their health status and schedule appointments - Follow up patient with the excel list on Google drive - Enter the patients' data and update records accurately in the system - Handle customer complaints or concerns in a professional and courteous manner - Communicate effectively with patients in both Fuzhou and Cantonese Requirements: - Bilingual proficiency in Fuzhou and Cantonese is required - Strong communication skills, both verbal and written - Ability to analyze customer needs and provide appropriate solutions - Excellent data entry skills with attention to detail - Previous experience in a call center or customer service role is preferred - Ability to multitask and handle a high volume of calls efficiently - Strong problem-solving skills and ability to remain calm under pressure We offer competitive pay, comprehensive training, and opportunities for career growth.
If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you.
Apply now to join our team as a Call Center Representative! Job Types: Full-time, Part-time Pay: $15.
00 - $20.
00 per hour Expected hours: 40 per week Shift: * Day shift Weekly day range: * Monday to Friday Work setting: * In-person * Office Ability to Relocate: * Brooklyn, NY 11220: Relocate before starting work (Required) Work Location: In person