Night Auditor/Front Desk Agent

* Balancing the accounts from day shift * Managing front desk activity and handling guest check-ins and check-outs * Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference * Handling customer requests and complaints and directing other employees or departments accordingly * Creating invoices, bills and checks for vendors, employees and contractors * Managing and updating all official documentation pertaining to the role * Ensuring that all end-of-day activities have been successfully executed by employees in all departments * Answering calls and queries related to potential booking * *SET Schedule:* Wednesday, Thursday, Friday ( Evening 3pm- 11pm), Saturday&Sunday (Overnight 11pm-7AM) Job Type: Full-time Pay: From $20.
00 per hour Benefits: * Paid time off Schedule: * 8 hour shift Work setting: * In-person Experience: * Hotel & Accommodations Guest Services Staff: 1 year (Preferred) * Hotel experience: 1 year (Preferred) Work Location: In person