About the Company:
Vitta Dental has a remarkable aptitude for providing superior, individualized dental care.
Vitta Dental works to restore functionality and create aesthetically pleasing results utilizing the latest advanced technology, tools, and techniques.
Overview:
Vitta Dental is seeking a dedicated individual for the position of Dental Office Assistant.
This role demands versatile capabilities, including managing front desk administrative tasks and providing essential support in the back office.
The ideal candidate will excel in patient coordination, administrative duties, and back office assistance, ensuring the smooth operation of our dental practice.
Responsibilities:
Front Office:
Greet and welcome patients upon their arrival.
Coordinate and schedule appointments using our dental management software.
Answer phone calls promptly, manage voicemails, and relay messages.
Update and maintain patient records while ensuring confidentiality.
Handle billing processes, including insurance claims and patient payments.
Order and maintain front office supplies.
Facilitate communication between patients, dental professionals, and external entities like labs or insurance companies.
Address patient inquiries, complaints, or concerns with professionalism and care.
Back Office:
Clean, sterilize, and prepare dental instruments for procedures.
Ensure the sterilization area and equipment are maintained and in working order.
After patient appointments, thoroughly clean and disinfect treatment rooms.
Restock necessary supplies and ensure readiness for the next patient.
Provide support to the dental staff as needed, which may include tasks like taking X-rays (if certified).
Assist with inventory checks and order dental supplies as necessary.
Requirements:
Previous dental office experience is a plus.
Familiarity with dental software systems (e.
g.
, Dentrix, EagleSoft) is beneficial.
Strong interpersonal and communication skills.
Strong organizational skills, attention to detail, and a caring demeanor are essential to succeed in this role.
Benefits:
This is a great opportunity for a student considering going into the dental field.
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